The Challenge
While school improvement often focuses on resources, curriculum, or structures, research shows that a hidden factor may be even more powerful: collective efficacy. This is the belief among educators that, together, they can positively impact student outcomes.
Yet, until recently, collective efficacy was almost impossible to measure. Leaders knew culture mattered, but they lacked a tool to track and strengthen it. Without visibility, collective efficacy remained an abstract ideal.

The Leadership Response
The Collective Efficacy (CE) Survey and Tracking Tool changed that. Developed through the Menzies School Leadership Incubator, it provides a structured way to measure staff beliefs in their shared capacity.
One school used the survey at a time when staff morale was low. The results revealed areas of strong confidence as well as gaps in belief across different teams. For the first time, leaders could see where collective capacity was robust and where it needed strengthening.
Complexity Leadership in Action
This was complexity leadership in practice:
- Making the invisible visible by quantifying belief, a key system condition for adaptive leadership.
- Turning data into dialogue as survey results created a common language for staffroom conversations.
- Shifting culture from compliance and doubt to collaboration and determination.
A principal reflected:
“Seeing the data gave us a new language. It shifted our staffroom conversations from ‘can we do this?’ to ‘how will we do this?’”
Results and Insights
The survey didn’t just provide data; it sparked a cultural shift. Staff began to approach challenges with a sense of possibility, focusing on solutions rather than limitations. Over time, the CE tool enabled leaders to track progress, celebrate wins, and build momentum.
Implications for Schools
When belief becomes visible, it becomes actionable. The CE Survey demonstrates that schools can intentionally develop collective efficacy, embedding it as a leadership capability.
At the Menzies Leadership Foundation, we believe real school improvement starts with a shared belief: that we can make a difference together.
Through the Menzies School Leadership Incubator, the Collective Efficacy Survey is helping schools make that belief visible — turning culture from something felt into something measurable, discussable and actionable.
When leaders can see where confidence is strong and where it needs strengthening, staff conversations shift. Challenges move from “Can we?” to “How will we?” — a mindset change that builds momentum across teams.
This is complexity leadership in practice: creating shared language, strengthening collective capacity and enabling educators to lead together with purpose.
Join us as we continue exploring how collective efficacy can anchor culture, empower teachers and lift leadership for the greater good.




