Leadership for a World No One Can Control

For much of the past century, leadership has been built around a simple assumption: that with enough information, authority and expertise, leaders could understand the system they were responsible for and steer it in the right direction.

But the systems shaping our lives today no longer behave that way.

Climate disruption, technological acceleration, geopolitical uncertainty and deepening social fragmentation have created a world defined less by stability and more by interdependence, unpredictability and constant change. The challenges leaders face are no longer isolated problems that can be solved by a single organisation or individual. They are complex systems challenges, where causes and consequences interact in ways that are often impossible to fully predict.

In this environment, the traditional model of the heroic leader — the person at the top with the answers — begins to break down.

What emerges instead is a different understanding of leadership: one that recognises that no single person can see the whole system, and that progress depends on the ability of many actors to learn, adapt and coordinate together.

From Control to Navigation

Research emerging from the ANU Leadership & Complexity Lab, supported by the Menzies Leadership Foundation, explores how leadership must evolve in response to these changing conditions.

Rather than viewing leadership as the ability to control outcomes, complexity science suggests leaders must instead develop the capability to navigate dynamic systems.

This requires a different set of skills and mindsets.

Leaders must become skilled at recognising patterns across systems, building trust across boundaries, and enabling collaboration among actors who may hold different perspectives or priorities. They must cultivate environments where experimentation and learning are possible, because in complex environments, solutions often emerge through trial, feedback and adaptation rather than through predetermined plans.

In other words, leadership shifts from commanding systems to enabling them to learn.

Leadership as a Collective Capability

One of the most important insights emerging from complexity research is that leadership is rarely exercised by a single individual.

Instead, it is distributed across networks of people who together shape the direction of a system.

Teachers working together to improve learning outcomes.

Community leaders coordinating responses to social challenges.

Cross-sector partnerships tackling climate adaptation or public health.

In each case, progress depends less on one exceptional leader and more on the collective capacity of a group to make sense of complex conditions and act together.

This concept — often referred to as collective efficacy — is becoming central to new models of leadership development. It suggests that strengthening leadership across society means investing not only in individuals, but also in the relationships, cultures and structures that allow people to collaborate effectively.

As Dr Kerry Elliott explains: “In complex systems, leadership is not about having the answer. It’s about creating the conditions where people across a system can learn, adapt and act together.”

Leadership in Practice: Strengthening Collective Capacity in Schools

Education systems offer a powerful example of leadership in complex environments. Improving learning outcomes across thousands of schools cannot be achieved by a single leader or policy directive. It requires teachers, principals, administrators and communities working together to understand local conditions and adapt their approaches over time.

Increasingly, research in education leadership emphasises collective efficacy — the shared belief among educators that together they can improve outcomes for students.

Platforms such as the Rising Team for Schools initiative, developed through collaboration between international partners and supported by the Menzies Leadership Foundation’s work in leadership development, are exploring how this collaborative capacity can be strengthened at scale. Through structured reflection, coaching and shared learning tools, school teams are able to build trust, improve communication and develop the collective capability required to navigate complex educational challenges together.

The lesson extends far beyond education: in complex systems, progress depends not simply on strong individuals, but on strong teams and networks capable of learning and acting together.

Building Leadership Infrastructure

Responding to these shifts requires more than new leadership programs. It requires new infrastructure for leadership development.

The ANU Leadership & Complexity Lab is working to build this infrastructure through a combination of research, experimentation and partnership. Initiatives such as the Rising Team for Schools platform are exploring how collaborative leadership capabilities can be strengthened at scale, while transdisciplinary research projects investigate how leadership operates across domains including education, governance, technology and environmental systems.

The Lab’s work sits at the intersection of theory and practice — testing frameworks, measuring capability development, and generating insights that can inform leadership across sectors.

The goal is not simply to train individual leaders, but to strengthen society’s capacity to navigate complexity as a whole.

The Leadership Challenge of Our Time

The defining leadership challenge of the twenty-first century is not simply making better decisions.

It is learning how to lead in systems where outcomes cannot be fully predicted, where authority is distributed, and where progress depends on cooperation across institutions, communities and disciplines.

In such a world, leadership becomes less about control and more about stewardship.

It is about creating the conditions for people to work together, experiment responsibly, and adapt as new information emerges.

This is the frontier of leadership research now unfolding inside the ANU Leadership & Complexity Lab — and one that is increasingly relevant for organisations, governments and communities seeking to navigate an uncertain future.

Because in a world no one can fully control, the leaders who matter most may not be those who claim certainty — but those who help societies learn, collaborate and move forward together.

Inside the Complexity Lab

This article is part of our Inside the Complexity Lab series, exploring new research and practical insights emerging from the ANU Leadership & Complexity Lab, supported by the Menzies Leadership Foundation.

Across 2026, the series will examine the capabilities, tools and leadership approaches needed to navigate an increasingly complex world — from collective efficacy and systems thinking to AI-enabled decision-making and cross-sector collaboration.

You already sense it. The systems you’re responsible for don’t behave the way leadership training suggested. Control is no longer possible. Certainty is no longer available.

What this research from the ANU Leadership & Complexity Lab demonstrates is language for what you are experiencing: that powerful leadership today is not about commanding systems, but enabling them to learn. It’s about collective capacity. It’s about creating the conditions where many actors can work together, experiment responsibly and adapt as new information emerges.

This is not a return to an old model. It is a frontier. Those willing to examine what this demands are beginning the real work.

Stay connected to this conversation. 

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Natasha Eskinja

Digital Communications Coordinator

Natasha is driven by a profound passion for both creativity and analytics, a synergy that fosters authentic storytelling in the digital realm with both innovation and integrity. 

Throughout her career, she has consistently integrated the overarching marketing and communications narrative with the emotional connections of audiences. She is currently pursuing a Certificate in Society and the Individual from Flinders University, furthering her exploration of human behaviour and the critical importance of connectedness between organisations, individuals, and communities.

LinkedIn | natasha.eskinja@menziesfoundation.org.au

Sarah Jenkins

Strategic Communications Manager

Sarah has more than 18 years’ experience in communications and marketing leadership across a range of sectors.

Communications strategy and organisational growth is a continuing theme in Sarah’s career. Most recently, she leads the development of a Leadership Movement, evaluated by Menzies Viral Co-efficient Model; a contribution to the NFP. 

Sarah’s early career centred around best practice in marketing and communications which later culminated into the establishment of her very own agency. This work extensively spanned across PR, traditional media, event management, strategy, digital marketing, graphic design and business development consultancy. 

In 2019, Sarah joined the lean and robust team at the Menzies Foundation. She has since crafted the Foundation’s narrative and communication strategy. The development of this strategic communications platform is essential for ‘movement building’ and requires a strong strategic, management and communication skills set. Sarah has brought so much to this important work, which sits at the forefront of communication practice. 

Sarah continues to contribute to the NFP sector through her commitment to Purpose; as she reflects on her own leadership, builds her own leadership capability and contributes to the greater good. 

LinkedIn | sarah.jenkins@menziesfoundation.org.au | 0401 880 071

Rohan Martyres

Director, Strategy and Partnerships

Rohan has 15 years’ experience in facilitating cross-sector collaborations to address complex social and health challenges.  He has worked with the World Economic Forum in Australia, led an international conflict resolution field team in Nepal, and directed a 10-year £40m initiative to reduce health inequity in London.

Most recently, Rohan was Major Grants Development Manager at the Ian Potter Foundation.  He refined the foundation’s major grants strategy, and co-developed a series of large scale initiatives, including joint philanthropic-government funding for a new national organization to support place-based approaches across Australia.

Rohan has held several non-executive roles, including with an international NGO and with London Funders, the peak body of independent foundations in London.  He holds several qualifications including a graduate degree in innovation and strategy from the Judge Business School, University of Cambridge.

When Rohan isn’t exploring Melbourne’s creeks with his partner and 6yo daughter, he’s working on his currently weak Australian accent (after 15 years in the UK).

LinkedIn | rohan.martyres@menziesfoundation.org.au | 0404 505 954

Trudy Morrison

Operations Manager

A marketing and communications specialist with over 20 years experience in government, corporate and consumer marketing, Trudy brings her adaptive and organisational project management skills to the Menzies Foundation team. 

With a BA degree in Public Relations, Trudy began her career with the City of Melbourne and in magazine publishing, before moving into marketing communications consulting. She has worked in strategic marketing leadership roles with retail brands and enjoys juggling many projects and tasks simultaneously. Her skills were further enhanced when managing her own communications business representing industries across private education, financial services, aviation, government and the health industry. 

Trudy is passionate about leadership and all people being encouraged to reach their full potential through research and educational initiatives and opportunities throughout Australia. A skilled and accomplished writer and editor Trudy is enthusiastic about bringing her variety of skills to the Menzies Foundation team. 

LinkedIn | trudy.morrison@menziesfoundation.org.au | 0402 361 878

Liz Gillies

Chief Executive Officer

Liz Gillies has had over 25 years experience in a range of fields focused on initiatives for social impact. She has held roles in multiple sectors and academia.

In 2018, Liz was appointed CEO of the Menzies Foundation which aspires to build a leadership movement that supports Australians to pivot to purpose, build their leadership capability and contribute to the ‘greater good’.

Liz joined the Melbourne Business School in 2009 and was instrumental in establishing the Asia Pacific Social Impact Centre (APSIC) and The Centre for Ethical Leadership. In November 2011 she was appointed as research fellow to lead a partnership focused on strategic philanthropy which culminated in the release of the reports: Philanthropy: Towards a Better Practice Model (2018) and the Philanthropy: The Continued Journey to Real Impact and better Practice (2021).

Liz has extensive governance experience, having served on the Board of the Publish Galleries Association of Victoria, Social Firms Australia, Uniting Care Community Options, United Way Australia and the Development Committee of the Towards a Just Society Foundation. She is currently on the Philanthropy Reference Group of Barmal Bijiril and a Director of Philanthropy Australia.

LinkedIn | liz.gillies@menziesfoundation.org.au | 0416 112 703

Natasha Eskinja

Digital Communications Coordinator

Natasha is driven by a profound passion for both creativity and analytics, a synergy that fosters authentic storytelling in the digital realm with both innovation and integrity. 

Throughout her career, she has consistently integrated the overarching marketing and communications narrative with the emotional connections of audiences. She is currently pursuing a Certificate in Society and the Individual from Flinders University, furthering her exploration of human behaviour and the critical importance of connectedness between organisations, individuals, and communities.