Leading in Complexity: Why Schools Need a New Approach

School leaders today are navigating an environment more complex than ever before. In classrooms and communities across Australia, the challenges are mounting:

  • Rising student disengagement and absenteeism.
  • Deepening inequities in access to resources and outcomes.
  • Growing pressure on teachers, with recruitment and retention crises.
  • The demands of digital transformation and AI reshaping learning.
  • The broader expectation that schools foster resilience, wellbeing, and civic trust.

Traditional models of school leadership — rooted in compliance, efficiency, and administrative control — were designed for more predictable times. They focus on managing processes, not mobilising people. In the face of today’s interconnected challenges, those models are no longer enough.

What is needed is a new form of leadership: one that embraces uncertainty, distributes responsibility, and builds capacity across the system. This is complexity leadership.

At the Menzies School Leadership Incubator, we are learning with schools how complexity leadership can move from theory to practice. Grounded in four pillars — symbiotic leadership, collective efficacy, strategic planning as learning, and a skills matrix for adaptive capability — this work is helping school leaders shift from compliance to collaboration, from burden to collective capacity.

This series explores three real-world examples of complexity leadership in action:

  1. A school team using Rising Team for Schools to share the burden of complex challenges.
  2. A leadership culture transformed through the measurement of collective efficacy.
  3. A community-led response to student disengagement at Katherine High School.

Each story shows how complexity leadership is not abstract theory, but a practical framework already changing schools on the ground.

At the Menzies School Leadership Incubator, we believe complexity does not have to overwhelm; it can be harnessed for renewal. When leadership shifts from compliance to collaboration, the burden lightens, capacity grows, and possibilities open.

We are committed to equipping school leaders who embrace uncertainty, distribute responsibility, and build cultures of shared efficacy. This is leadership that turns challenge into collective strength.

Through research, practice partnerships, and values-driven innovation, we are championing a model of leadership rooted in adaptability, collaboration, and public purpose.

Continue the journey with us.

Natasha Eskinja

Digital Communications Coordinator

Natasha is driven by a profound passion for both creativity and analytics, a synergy that fosters authentic storytelling in the digital realm with both innovation and integrity. 

Throughout her career, she has consistently integrated the overarching marketing and communications narrative with the emotional connections of audiences. She is currently pursuing a Certificate in Society and the Individual from Flinders University, furthering her exploration of human behaviour and the critical importance of connectedness between organisations, individuals, and communities.